VIRTUAL IT SUPPORT

How VA Team Experts Can Help Streamline with IT Support

Welcome to VA Team Experts, your trusted partner in providing reliable and cost-effective virtual IT support services. Our team of highly skilled virtual assistants (VA) are dedicated to helping you manage your IT infrastructure, so you can focus on your core business operations.

We understand that maintaining a robust IT system can be a challenge for many businesses, which is why we offer a comprehensive range of virtual IT support services that cater to all your IT needs. From user hardware support to software installation and upgrades, our VAs have the expertise and experience to deliver top-notch IT support that meets your business requirements.

Our team of dedicated VAs work from our office, providing IT support to clients across the United States at only 50% of the cost of hiring an in-house IT team. We offer flexible month-to-month contracts, so you don’t have to worry about long-term commitments. Additionally, we don’t charge any hidden fees or require you to purchase additional equipment or software.

At VA Team Experts, we pride ourselves on the quality of our service. Our VAs have over 20 years of experience in IT support, and we provide a US-based project manager to ensure smooth communication and collaboration throughout the project. We also offer dedicated VAs starting at only $15/hr, so you can rest assured that you’re getting high-quality service at an affordable price.

Some of the services we offer include user hardware support, user account maintenance, software installation and support, VPN access, internet access, iPhone/Android support, email set-up, and system software components for both Windows and Mac OS. Whether you’re looking for support with Windows 10/11 or Mac OS, our team of VAs has got you covered.

At VA Team Experts, we understand that IT support is a critical aspect of any business operation, which is why we go above and beyond to ensure that our clients receive the best service possible. 

Contact us today to learn more about how our virtual IT support services can help your business grow and succeed.

 

Here’s how it works with VA Team Experts:

  • Discovery call: We chat with you to find out what you need and expect, how often, and when. An informal needs assessment. We can also answer any questions you may have for us.
  • Meet your assistant: Based on your needs, we will match you with the right VA. We consider things like skills required, working style, and working hours. In this call, you will introduce yourselves, ask questions, and confirm that you would like to trial each other out.
  • Free trial: You and your appointed VA have 4 free hours to use over the course of 7 days. During this time, we recommend that you assign your VA a variety of short tasks that will best demonstrate their suitability for you.
  • Onboarding: Should you and your VA agree that you are a good match, we then give you a complimentary “onboarding session”. This will assist you in making the best use of your VA and our service – tips on delegation, shortcuts to efficiency, and access to some great software.
  • Start delegating: Start delegating to your VA and reaping the rewards of the additional time you now have to do what is important to you. You will receive a report at the end of each week to see what your VA has been doing, and one again at the end of every month.

Choose VA Team Experts for your virtual assistance needs, and let us help you work smarter. We believe in cultivating great relationships with our clients, and we look forward to working with you.

 

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